4．抱怨投诉便条(关键词complain, dissatisfaction)
a．抱怨投诉行为 b．投诉内容具体描述
c．要求弥补纠正赔偿 d．抱怨投诉者对弥补纠正赔偿等的敦促或威胁
套句：
行为描述I’m writing to bring your attention to the problems I have had with … . Here’s the problem…
解决方式的要求：It would be very kind( considerate) of you to…address this problem soon. / take steps to rectify this situation soon. / turn it down a little?
敦促或威胁: Frankly, I really can’t put up with the situation any more. You must rectify the situation, or I will take it to the court. / If you can’t give me a satisfactory answer, I will complain it to the Consumer Association.
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