021 telephoning 
words 
Land line 
Office/home number 
Pin number 
Public phone 
Telephone number 
Extension 
Transfer 
Mobile/cell phone 
Phone booth 
Calling card 
Operator 
Answering machine 
voice message 
SMS 
Wrong number 
Prank call 
Long distance call 
Local call 
Phone book 
Country/area code 
Busy signal 
Dial tone 
Speaker phone 
Automatic redial 
Phrases 
Answer the phone 
Make/place a call 
Leave/take a message 
Return a call 
Call someone (back) 
Hang up 
The line is busy 
Get through to someone 
On the phone 
Beginner 
A: hello, this is rich. 
B: hi, rich. Is jim here? 
a: he’s not in at the moment. Can I take a message? 
B: sure. This is Claire. 
A; does have your telephone number? 
B: no,it’s 3725019281. 
A: 3725015281? 
B: no, it’s 3725019281,it’s a 9,not a 5. 
A: right. I’ll have him call you back. 
B: can you tell him that it’s urgent? 
A; sure can. 
B: thanks a all. 
A: no problem. 
B: bye. 
A: goodbye. 
Intemp3ediate 
A: sandy, can you help me contact these people? 
B: sure, what do you want me to tell them? 
A: well, I need to confimp3 the time of their classes. 
B: ok, where can I find their telephone number? 
A: they are all listed here on this sheet of paper. 
B: is it their home, office or cell phone number? 
A: unless it’s marked differently, it’s their home number. 
B: alright. What if I can’t get a hold of them by phone? 
A: then, you should e-mail them with the infomp3ation. 
B; where can I find their e-mail address? 
A: they should have then listed on their resume. 
B: and if there aren’t any e-mail addressed? 
A: then send them a SMS on their cell phone. 
B: ok. That sounds easy enough. Have you called any of them yes? 
A: yes. I called the first three people on the list, but they didn’t pick up. 
B: did you leave a voice message? 
A: i left a voice message on one---just for the first person on the list. 
B: I see. What did you tell her? 
A: I told her that she should call me back at my office number. 
B: ok, so, maybe I should call her again. 
A: yes, that sounds like a good idea. She might not get the other message in time. 
B: one more question. It looks like some of these numbers are long-distance. Do you have a calling card that I can use to get through to them? 
A: sure. You can use this one. The pin number is written on the back of the card. 
B: alright. Thanks a lot. Don’t worry. I’ll take care of it. 
A: great work . I’m off for the weekend! See you on Monday. 
B: see you