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外贸英语口语学习教程第212期:酒店入住之取消预订

Source: 恒星英语学习网    2012-07-11  我要投稿   论坛   Favorite  

Cancel a reservation


取消预订

A:Room reservations. May I help you?
订房服务,有什么可以帮忙的吗?

B:Yes. I'd like to cancel a reservation, because the travel schedule has been changed.
由于旅行行程的改变我想取消预订的房间。

A:That's OK. Could you tell me in whose name was the reservation made?
好的,请告诉我预订者的姓名。

B:White.
怀特。

A:Can you spell it?
您能拼写一下吗?

B:Yes. W-H-I-T-E.
好的。W-H-I-T-E。

A:And what was the date of the reservation?
您预订的时间?

B:From October 18th for 4 nights.
从10月18日开始,4个晚上。

A:Excuse me, but is the reservation for yourself or for another party?
麻烦问一下,预订者是您本人还是其他人呢?

B:It's for my boss.
是我的老板。

A:Well, may I have your name and phone number, please?
好的,可以留下您的姓名和电话号码吗?

B:Yes, it's Ellen Smith, and my number is (0211) 232-3982.
好的,艾伦·史密斯,电话是(0211) 232-3982。

A:Thank you, ma'am. I will cancel Mr. White's reservation from October 18th for 4 nights. My name is Liu Lin and we look forward to another chance to serve you.
谢谢您,女士。我将帮您取消怀特先生从10月18日开始4个晚上的预订。我的名字是刘琳,希望今后有机会再次为您服务。

B:Thank you the same, Miss Liu.
也谢谢你,刘小姐。

A: It's my pleasure. Goodbye.
不客气,再见。


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