M: Good morning, Madam. Can I help you?
W: Yes, I’ve come to inquire about a 6,000-dollar remittance from California. Has it arrived?
M: May I have your name, please?
W: My name is Jenny Clinton.
M: I see. Wait for a moment please. I am sorry, Mrs. Clinton, but the remittance doesn't appear to have arrived yet.
W: Really? It should have arrived. It was sent a week ago.
M: If the money was sent by cable, it would have taken about one or two days. But if it was sent by airmail, it would take at least one week.
W: Well, then I'll come again the day after tomorrow.
M: Or would you like us to phone you when the money arrives?
W: That would be very kind of you.
M: Could you please tell me your phone number, so we'll give you a ring as soon as the remittance has arrived?
W: The phone number is 328 6765 extension 105.
M: Thank you. We'll inform you in time. Goodbye.
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