Todd:Hello, thanks for calling 123 Tech Help, I’m Todd. How can I help you?
Client: Hello? Can you help me? My computer! Oh man...
Todd:It’s okay sir, calm down. What happened?
Client: I turned on my laptop and it broke! I mean, the monitor went black!
Todd:Ok, sir, it sounds like you might have a virus.
Client:I don’t feel sick,...let me check... Nope! No fever, I’m fine.
Todd: No, your computer might have a virus, I mean, it has a bad program on it. Maybe that’s why it crashed. I recommend that you run an antivirus program in order to safely remove any unwanted spyware or Trojans.
Client: Phew!. . . Wait a minute, CRASH??!! Spyware? Trojans! What? where? when?!
