Conversation 9
对话 9
A:House keeping. May I help you?
A:客房管理部，需要我效劳吗?
B:Yes. I sent a sweater to the laundry but it's come back badly shrunk.
B:是的。我有一件毛衣拿去送洗，但是送回后严重缩水了。
A:We're very sorry, madam. I'll send someone immediately.
A:女士，非常抱歉。我立刻派人过去。
C:Housekeeping. May I come in?
C:客房管理部，我可以进来吗?
B:Yes. Look at this sweater. It's ruined.
B:可以，看看这件毛衣，报销了。
C:Could you buy a replacement in your home country and send us the receipt? We will send you a bank draft for the amount.
C:您可以在您的家乡买到代替品，并把收据寄给我们吗?我们会用银行汇票把钱寄给您。
B;Sound reasonable.
B:听起来很合理。
C:Could you fill out this form with your name and forwarding address? We are very sorry for the inconvenience.
C:请在表格上填写您的姓名和邮寄地址好吗?抱歉给您带来不便。
