高频词：
make a reservation预定
confirm a reservation确认预定
book a room/table 预订房间/饭桌
cancel one's reservation取消预定
first come, first serve先到先服务原则(即不设预订服务)
one-way ticket单程票
round-trip ticket往返票
VIP/first class头等舱
business class商务舱
economy class经济舱
Express way 高速公路
express train 高速列车
付帐
check(美国)cheque(英)
A.T.M自动取款机
cashier收银员
loan贷款
draw/withdraw money提款
give the money in fives/tens换成五元或十元面额
pin number/password/code密码
credit card信用卡
open a student account.开个学生帐户
check the present balance in my account. 查询我帐户余额
apply for a personal loan. 申请个人贷款
change pounds into dollars 把英镑兑换.成美元
the current rate 汇率