11.
Q: What does the woman imply?
A. She has to post a letter instead. B. She has to turn down the man's request.
C. She's not sure if the computer is fixed. D. She can't send the message right now.
12.
Q: What does the man mean?
A. He didn't get the book he needed. B. He had no idea where the book was.
C. The library is closed on weekends. D. He hasn't allowed to check out the book.
