Craig Malkin: If you’re dealing with a boss who is just sort of arrogant and can be aloof and difficult to deal with, there are two approaches that are very effective. One is that any time they show any capacity for caring or concern, say, for example, they give you some encouragement. You really want to jump on that. Ignore the advice about stroking your boss’s ego for what they’ve done. That actually, according to research, makes them worse. It makes them more destructive. But if you focus your intentions on those moments to say to your boss something like, "I really appreciated the encouragement you gave me yesterday. It helped me get to the finish line." That kind of feedback, that is a way of connecting with your boss and really helping them warm up to y
