【英文原文】
Would you care to hold?——要等一会吗？
There I was, my first day On the Job as a receptionist, handling one phone call after another like an old pro, when an employee stopped by my desk. "Have you ever done this before?" she asked. "No," I said. "Thought not. You just told that caller, `The person you want is on vacation. Would you care to hold?'"