PART TWO
Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words.
Question 1
You have recently attended the following one-day courses:
Developing Your Potential
Trends in Electronic Commerce
Managing People
Reducing Costs
Your company's Training Manager has asked you to write a short report about the training.
Write the report for the Training Manager:
describing the two courses which you found most useful
explaining how you benefited from them
outlining the specific training courses you would like to attend next year
giving reasons why these courses would be useful to you.
Question 2
Your manager has-asked you to contact a local business school, inviting their
students to apply for a three-month work placement in your company.
Write a letter to the Principal of the business school:
introducing your company and the idea of the placement
describing what work the placement would involve
explaining what skills and qualities the successful applicant should have
saying how the placement would benefit the applicant.
Question 3
The Sales Director of your company wants to improve customer service and
believes that this Can be achieved by extending the opening hours of the Sales
Department. He has asked you to write a proposal concerning improvements in
customer service.
Write a proposal for the Sales Director:
summarising current problems concerning customer service
evaluating the Sales Director's suggestion
presenting one or two other measures which could be taken
giving reasons for your preferred course of action.
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