Dear Thank you for your letter of [date] in which you informed us that [product] you purchased was [nature of problem]. We are sorry that you experienced this problem and are enclosing [nature of compensation]. While we make every attempt to insure that our products are [address complaint]， this unfortunate incident can occasionally occur. We are very appreciative that you have taken the time to bring this to our attention and would like to thank you for purchasing our products.
将本页收藏到：
上一篇：商务英语写作范文130
下一篇：商务英语写作范文125
