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第十课时
第九讲Ⅰl l Types of Activities:-
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- DEALING WITH COMPLAINTS FROM CLIENTSl l Ⅱ l l l l l l l l That is the end of the speaking test.Ⅲ (一) 开始某个话题Let’s start with …Shall we begin with …So, the first item on the agenda is …Linda, would you like to kick off? (二) 结束某个话题Right, I think that covers the first item.Shall we leave that item?If you don’t have anything else to add, … (三) 转移话题Let’s move on to the next item …The next question on the agenda is …Now let’s come to the question of … (四) 打断对方Excuse me, may I interrupt?Just a moment, but …Can I say something here?Mark, sorry, …Sorry to interrupt, but …
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